A Colorful Culture of CX Brilliance

Bogotá, Colombia

This capital city has emerged as a prime destination for BPO companies in recent years. Boasting a highly educated and bilingual workforce and a thriving technology sector, they contribute a pool of talent for BPO companies that require specialized skills in areas such as Trust & Safety, Compliance & Fraud, and Back-Office Support.

1200

Seat capacity

Found in the heart of Bogotá, our offices are highly accessible and directly connected to local transportation routes that lead directly to our headquarters.

Looking for a job?

WHY CHOOSE US

There are many reasons why some of the fastest growing companies choose Horatio to increase customer satisfaction, brand loyalty, and profits. Let’s take a look.
Seamless

Seamless integration
with your team

Your hand-picked team will stay true to your brand culture and values. As one client said, "I don't think of them as a separate company."

Nearshore

Nearshore and
English-proficient

Your hand-picked team will stay true to your brand culture and values. As one client said, "I don't think of them as a separate company."

Caring

Your agents
are only yours

Your hand-picked team will stay true to your brand culture and values. As one client said, "I don't think of them as a separate company."

Perfect match

Your
perfect match

Your hand-picked team will stay true to your brand culture and values. As one client said, "I don't think of them as a separate company."

Feedback

Real time
customer feedback

Your hand-picked team will stay true to your brand culture and values. As one client said, "I don't think of them as a separate company."

Turnover

Low staff
turnover

Your hand-picked team will stay true to your brand culture and values. As one client said, "I don't think of them as a separate company."

OPEN POSITIONS

Customer Experience Associate

Bogotá, Colombia
Full Time
Client Services

Client Service Team Lead / Supervisor (BOG)

Bogota, Colombia

Full Time

Client Services

Aprendices SENA

Bogota, Colombia

Full Time

Administrative

Art Director (BOG)

Bogota, Colombia

Full Time

Client Services Manager (BOG)

Bogota, Colombia

Full Time

Client Services

WFM Specialist (BOG)

Bogota, Colombia

Full Time

WFM

Software Implementation Specialist (BOG)

Bogota, Colombia

Full Time

Customer Success

Customer Success Manager (BOG)

Bogota, Colombia

Full Time

Customer Success

Software Engineer (BOG)

Bogota, Colombia

Full Time

Information Technology