Horatio

DESIGNED TO SCALE WITH YOUR BUSINESS

The most efficient model for your five-star team

Next generation outsourced support at half the price of traditional teams. And it gets even better as you grow.

Our great pricing model – per dedicated agent, per hour – saves companies an average of 50% in comparison with traditional customer service models. Additionally, there’s no need for costly re-hiring and re-training methods with our structure.  As you grow, we’ll swiftly and strategically add to your team of associates and leaders to meet the sudden uptick in demand.

The benefits don’t end there, of course: your agents are just that: yours. They’ll become inside experts on your brand, reflecting your values and brand’s voice, all the while, with precision and laser-focused on going the extra mile. This leads to a revenue-generating customer experience at half the cost of an in-house team.

WE’VE GOT YOU COVERED

Omnichannel coverage

Quick and easy to scale

Seamless integration

Agents matched to you

Hands-on management team

No sharing of resources

No recruiting costs

No overtime costs

No equipment or license costs

Ready to start?

You are just one click away from dedicated, customized, truly game-changing customer support.