How to Keep your Employees Happy and Motivated during the Last Week of 2020
With the Covid-19 crisis still ongoing and the holiday season raging in all its quarantined glory,
admin
December 28, 2020
Outsourcing as smart as you are
White-glove, tech-enabled customer experience teams to help grow great businesses.
The Horatio Difference
Take your customer experience to new heights
The future of CX is high touch and
brand focused
- Establishing + ensuring quality is a costly operation
- Reviewing customer feedback is crucial, but it takes time to create meaningful insights from all the data
- Spending time + money re-hiring and re-training customer support teams with 90% annual attrition is extremely inefficient and unscalable
We provide customized outsourcing services + build you
a handpicked, fully bilingual team to execute
Customer Experience
Back Office Support
Who we work with
Startups + Fast Growing
Enterprises
Always changing + retention-oriented
We understand the need for advanced, tailored,
detail-oriented approach to customer experience.
How we work
OUR TECHNOLOGY
Cloud-based integrations give your customers the best experience
Have a software you like best? Great. We’ve probably used it before or can learn it quickly!
Our value comes from what our clients say
Having grown 400% in the past year, this simply wouldn't have been possible without Horatio.
Ryan Lupberger
Cofounder and CEO
Check out our latest
news & articles
Getting Live Chat Right: Real Time, Real Talk.
Quick resolution. These are the words most frequently used by customers when describing positive customer support
admin
December 5, 2020
Online Sales Expected to Surge as Customers Stay Home for the Holidays. Is Your E-commerce Prepared?
Here are some mind blowing numbers: According to recent reports, online sales are expected to increase
admin
November 23, 2020