Outsourcing as smart as you are

White-glove, tech-enabled customer experience teams to help grow great businesses.

The Horatio Difference

Take your customer experience to new heights

The future of CX is high touch and
brand focused

We provide customized outsourcing services + build you
a handpicked, fully bilingual team to execute

Customer Experience

sms

sms

Chat

Chat

Voice

Voice

Email

Email

Social

Social

Back Office Support

Admin <br>Task

Admin
Task

Data Entry & Processing

Data Entry & Processing

Digital Content Moderation

Digital Content Moderation

Data Analysis

Data Analysis

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Who we work with

Startups + Fast Growing
Enterprises

Always changing + retention-oriented

We understand the need for advanced, tailored,
detail-oriented approach to customer experience.

How we work

Dedicated agents with passion for your industry, working exclusively for you

Dedicated agents with passion for your industry, working exclusively for you

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OUR TECHNOLOGY

Cloud-based integrations give your customers the best experience

Have a software you like best? Great. We’ve probably used it before or can learn it quickly!

Our value comes from what our clients say

Having grown 400% in the past year, this simply wouldn't have been possible without Horatio.

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Ryan Lupberger
Cofounder and CEO

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Our Team

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Jose Herrera

CEO

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Jared Karson

CFO

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Alex Ross

COO

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Elizabeth Pablo

SVP of Business Management

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Rita Saoud

SVP of E-commerce and Operations

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Joey Isaias

SVP of People

Check out our latest
news & articles

Ready to get things rolling?