Horatio

COMPLIANCE AND FRAUD

In today’s modern world as financial and digital risks increase, Horatio’s KYC services delivers vital and rigorous checks your firm deserves when it comes to KYC (Know Your Customer)

OUR KYC SERVICES

Our customized, holistic, end-to-end solutions deliver compliance requirements to financial institutions, marketplaces, and tech platforms.

We understand the importance of document verification and fraud prevention to the continuation of our clients’ operations.

Our services are segregated into three main categories: 

 

  1. Complete identity verification: Requesting and validating the required information to prevent fraud.
  2. Compliance and due diligence assessments: Implementing a formal and ongoing compliance training program for all new and existing employees.
  3. Tailor-made solutions through robust document processing: When faced with regulatory pressure and short timelines, banks and other financial service providers turn to Hire Horatio’s teams for qualified assistance with research, analysis, investigation, and quality control. 

TRUSTED BY

WHY CHOOSE US

There are many reasons why some of the fastest growing companies choose Horatio to increase customer satisfaction, brand loyalty, and profits. Let’s take a look.

Seamless

Seamless integration with your team

Your hand-picked team will stay true to your brand culture and values. As one client said, "I don't think of them as a separate company."

Nearshore

Nearshore and
English-proficient

Our fantastic agents are bilingual and experts in your niche. So not only do they know your culture and your language, but they're fluent in your lingo.

Caring

Your agents
are only yours

Your Horatio team won't be juggling you with other clients. They're exclusively yours and 100% invested in your company. Less sharing, more caring.

Perfect match

Your
perfect match

Selecting your team isn't random. We match you with agents who share your brand values. So it's less of a blind date and more of a perfect match.

Feedback

Real time
customer feedback

You'll never miss a five star review again as your dedicated team will provide constant updates on what's hot (and what's not) on your social channels.

Turnover

Low staff
turnover

We invest in our people. They're our greatest asset. As a result, they stay with us, which means you'll be working alongside familiar, friendly faces.

MEET OUR GREATEST ASSET

People of Horatio

Horatio Meet our great asset

HOW HORATIO BENEFITS YOU

In no time, we’ll give you a team of dedicated agents that understand your customers, brand voice, and procedures.

Whether it’s phone calls, e-mails, live chat, SMS, Facebook, Instagram, TikTok, Amazon, or other platforms, we’ve got you covered. We use a full range of channels so your customers can get in touch via their preferred method. More channels. More happy customers.

Got a unique requirement? We’re your unique solution. Simply tell us what you need and we’ll tailor support solutions specific to your business.

When your business grows we will a) congratulate you and b) add to your team as quickly as needed to meet your new demands.

Do you like saving money? Ok, that was a trick question. With no social security or employee taxes to worry about, Horatio is your cost-saving solution.

Hidden fees. You won’t find them at Horatio. Our pay-by-hour pricing model is simple and (some would say) perfect for startups and fast growing companies.

WE KNOW YOUR TECH STACK

Here’s some of the software we use.
Can’t spot yours? Well, we’re quick learners.

Ready to start?

You are just one click away from dedicated, customized, truly game-changing customer support.