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How Horatio Supported a Leading Apparel E-Commerce Brand
In many industries, providing customers with assistance whenever they need it can make or break their decision of going with you over your competitors. And that's exactly what 24/7 customer service offers.
How Horatio Supported a Leading D2C Brand Through BFCM
Black Friday and Cyber Monday, commonly referred to as BFCM, are two of the most significant shopping events in the e-commerce industry, marking the start of the holiday shopping season.
Strong KYC practices reduce risks like fraud, money laundering, and identity theft, safeguarding a company's reputation and finances, while enhancing security and building trust.
Outsourcing your back-office operations is a great strategy for optimizing your business operations. But it is extremely important to safeguard your data by ensuring security measures are employed throughout the outsourcing process.
In the fast-paced world of Fintech, understanding customer needs is crucial. Customer feedback is essential for gaining insights, improving services, and ensuring customer satisfaction.