A positive company culture is one where employees are not just satisfied with their jobs but are genuinely excited and enthusiastic about coming to work. It’s an environment that makes people feel valued, supported, and inspired to contribute their best daily. At Horatio, this kind of culture is at the heart of everything we do.

At Horatio, we pride ourselves on being a people-first, well-being-oriented organization. From top executives to frontline staff, we always focus on creating a supportive and empowering environment. These core values aren’t just words on a wall—they are actively integrated into daily operations through leadership decisions, employee engagement programs, and the overall workplace experience.

We’ve launched several initiatives aimed at making Horatio a place where employees feel connected and engaged. A few of the most impactful include:

1. Horatio Green & Horatio Cares: These programs foster teamwork, community involvement, and a human-centered approach to work.

2. Employee Clubs: We encourage employees to pursue their passions through clubs like the music and book club, allowing them to connect outside of their regular work routines.

3. Wellness Benefits: Our in-house gym, access to mental health professionals, and gourmet food options ensure that employees' physical and mental well-being are taken care of.

4. Celebrations & Recognition: From performance awards to birthday celebrations, we consistently recognize and reward our employees’ hard work and milestones.

We believe that a happy, healthy workforce is a productive one. Our People Experience & Culture team works tirelessly to ensure employees feel valued through regular recognition and engagement activities. Whether it’s shout-outs for great work, award ceremonies, or team-building exercises, we aim to maintain a fun yet results-oriented environment.

The strength of our culture is clear in our retention numbers—many employees have been with Horatio for 2-4 years, even though the company is only five years old. A positive company culture has been essential in attracting and retaining top talent, which in turn drives our success. When employees feel supported, they’re more likely to innovate, collaborate, and provide excellent service to clients, leading to increased customer satisfaction and business growth.

For other companies looking to build or strengthen their company culture, here are some key takeaways:

1. Prioritize People: Ensure your employees feel comfortable, valued, and supported.

2. Seek and Act on Feedback: Regularly gather input from your employees through surveys or one-on-one meetings and implement meaningful changes based on their feedback.

3. Celebrate Achievements: Recognize and reward your team for their contributions. Small wins are just as important as big ones.

4. Foster Community: Create opportunities for employees to build relationships both within and outside of the workplace.

The People Experience & Culture team fosters a positive work environment by promoting employee engagement, well-being, and aligning company values with daily operations. They organize events, manage recognition programs, and create initiatives that support teamwork and growth, driving retention and business success.

As the People Experience & Culture Sr. Team Lead, Grissel’s primary responsibility is to cultivate a positive and engaging work environment for Horatio’s employees. This involves coordinating company-wide events, such as anniversaries and birthdays, providing essential amenities like meals, managing internal communications, and overseeing the budget for these initiatives. Under her guidance, Horatio has maintained its positive culture while growing rapidly. Even after tripling in size, Horatio still feels like a close-knit community where everyone’s contributions are valued.