How the Air Canada Case Highlights the Dangers of AI Chatbots

How the Air Canada Case Highlights the Dangers of AI Chatbots

In a world where experts are raising concerns about the dangers of artificial intelligence, the recent Air Canada court case…
Valentine's Day Influence

The Valentine’s Day Effect on Online Retail

The Valentine’s Day effect represents a great opportunity for online retailers, mirroring the trend of sales growth seen in traditional brick-and-mortar stores. This day serves

Customer Service Automation

5 Tips for Customer Service Automation

Customer service automation is not just about reducing manual workload—it’s about enhancing the overall customer journey, driving efficiency, and delivering value that fosters long-term relationships