When it comes to flourishing organizations, while their business models may be different, one thing that they typically have in common is that they do not lower expectations in order to meet performance goals On the contrary, these successful businesses will raise their performance levels in order to meet their expectations.
If your business would like to employ this tactic in order to make your organization more successful, the first step is to start by building a high-performing team. This often seems like a daunting undertaking. How can your team begin to embark on this? It is often simpler than it may seem. Firstly, begin by establishing organizational priorities which will inspire workers through positive feedback, and through prioritizing diversity.
Essentials of High-Performing Teams
High-performing teams are fundamentally composed of workers with specialized and complementary skills. The individuals on high-performing teams are driven and intent on achieving optimum results.
Here are several key features which will help you understand high-performing teams even further:
- They have high collaborations levels
- The members have clearly defined responsibilities and roles
- Their goals are closely tied to organizational objectives and priorities
- The members respect and trust each other
- They prioritize healthy conflict, positive criticism, and feedback
These characteristics enable high-performing teams to be more productive, collaborate better, and enjoy perpetual growth and development.
How to Build High-Performing Teams
1. Establish Well-Defined Organizational Priorities
As mentioned earlier, high-performing teams set and adhere to goals closely related to organizational priorities.
But what are organizational priorities? Simply put, they are the activities, actions, services, or products that are indispensable to your organization. An example of an organizational priority is health and safety. In the current era, your organization has to focus on and pay close attention to employee and customer health.
If your company hasn’t set its organizational priorities yet, it’s high time to do so.
2. Hire and Foster a Diverse Team
Hiring and working with a diverse team has its fair share of benefits, the first being improved performance.
According to experts, diverse teams are smarter, and inclusion and diversity boost team performance. So, if you want to reap all the benefits associated with brilliant teams and improved teamwork and performance, prioritize diversity in hiring.
Diversity is a crucial pillar that supports high-performing teams. It plays a significant role in creating a positive employee experience and establishing an exceptional working environment founded on innovation, collaboration, and creativity.
3. Inspire Workers Through Honest Feedback
Without a cadence of regular and honest feedback, your organization can’t build and cultivate a high-performing team. Why is this? Feedback positively impacts workers by enabling them to gauge their current position, set future goals, and improve accordingly.
However, not all feedback can help you build a high-performing team. For this specific purpose, your organization must ensure your comments are focused and related to employee roles and responsibilities.
Additionally, building a high-performing team calls for more positive feedback and less criticism. Although the latter is important too, the former boosts employee confidence and morale and makes them feel valued.
Besides these tops, your organization can always use positive feedback to set the stage for constructive criticism. For instance, if a team member routinely comes in late, but their output is flawless, then a manager may start by acknowledging their work while later pointing out their shortcomings.
4. Invest in Employee Development
Successful organizations pay close attention to employee development. Why? They are well-acquainted with the process’s benefits.
Employee development improves your team members’ existing skills and competencies and helps them develop newer ones, thereby bolstering their ability to support the organization’s goal.
Moreover, employee development equips teams with everything they need to handle unexpected changes and situations. If there’s anything the COVID-19 pandemic has taught business owners and stakeholders, it’s that the ability to face sudden changes and adapt accordingly is paramount.
How Can We Help You?
High-performing teams can undoubtedly help your organization grow. But shattering the ceiling and shooting through the roof calls for more, including partnering with a reputable outsourcing solution like Horatio CX.
At Horatio, we are dedicated to helping your organization generate revenue from consumer interactions. If you want to partner up with an exceptional BPO that will take your company to the next level, Horatio fits the bill.
Contact our team today for more on our outsourcing solutions and services.
