How the Air Canada Case Highlights the Dangers of AI Chatbots

How the Air Canada Case Highlights the Dangers of AI Chatbots

In a world where experts are raising concerns about the dangers of artificial intelligence, the recent Air Canada court case…
Customer Service Automation

5 Tips for Customer Service Automation

Customer service automation is not just about reducing manual workload—it’s about enhancing the overall customer journey, driving efficiency, and delivering value that fosters long-term relationships