Rewarding roles for ambitious minds


Take a glimpse into our culture

Working for Horatio isn’t a job, it’s a career. You’ll discover that there’s a purpose to what we do, the potential to grow, and the opportunity to make a real impact. By creating an environment of excellence, our people aren’t just part of a team, they’re part of our family. Their success is our success. 

The employee experience is, at its core, what makes Horatio… Horatio. We’re lucky to work with mission-driven customers and that making-a-difference positive buzz can be felt throughout our office. We know our people are our greatest asset. That’s why we offer every opportunity to grow personally and professionally.

Reap the Benefits


Cool clients

Entrepreneurs, start-ups, fast growing unicorn status companies. You’ll work with them all and join them on their journey to change the world.


Free food

Nothing tastes sweeter than a free meal. That’s what’s on the menu every day at Horatio. Catered meals for all tastes.


Casual clothes

You won’t spot boring corporate attire in the Horatio office. Our relaxed dress code matches the office vibe: casual.  


Comfy commute

Getting to and from Horatio couldn’t be easier as we provide transportation options for in-office teams.


Flexible working

Maintaining a healthy work-life balance won’t be an issue. We’ll hook you up with a laptop so you can work from anywhere in the office. 


Get social 

It’s not all work, work, work. There are parties, shoutouts, team offsites, and did we mention surprise performance bonuses?


Horatio swag

At Horatio, we don’t just provide the best possible employee experience, we also kit you out with some pretty fly Horatio gear! 


Study support

Your continuing professional development is important to us. That’s why we reimburse for conferences, training, or education. 


Money management

It’s never too early (or late) to start saving. Our financial management courses will help you make the most of your finances.


Fitness focus

We’ve made it super easy to lead an active and healthy lifestyle with weekly outdoor workout classes and relaxing yoga (Namaste!). 


Full health coverage

Our goal is to ensure that no one gets sick on our watch. Every member of the Horatio family gets generous health coverage.

Our people are our backbone

Meet the people behind Horatio that create a meaningful difference in the BPO space

Oscar,Junior Operations Analyst

“Horatio is not a conventional workplace, you’re a true extension of the client’s operations and actually get to engage with them, giving you a taste of how important you are.”

John, Operations Analyst

“Horatio is indeed the best place to work. The company adapts to our needs as employees, and motivates us to continuously improve processes, methods, and even the way we work to always give 100%.”

Chris, Senior CX Associate

“The energy of this place is second to none. I love everyone’s work ethic and the fact that we all share the same values. More companies should strive to have the same level of work ethic and also love for their employees!”

Edgar, Workforce Manager

“Think of a place where you can work, have fun, be challenged, grow, and help other companies grow as well? That place is Horatio!”

Julia, Customer Service Manager

“I love being part of the Horatio family. It is one of the places where you feel like you matter. I have been able to grow professionally and personally and have met some awesome people. The thing I believe makes Horatio different is that the culture is all about balance and continuous improvement. We have the perfect balance between work and fun.”

Fran, Client Service Manager

“I love Horatio because it is an open, innovative, forward-thinking workplace that allows you to fully develop your potential, where you can express your ideas and be part of the daily growth of the company. There is a spirit of cooperation and shared goals revolving around helping the customer.”

Florence, Client Service Manager

“Horatio has been more than a job for me. The people, the environment, and my mentors make my overall experience one of a kind. Since joining Horatio, I have always been encouraged to give my best, showcase my skills, and never be afraid to share any idea that helps our clients improve their processes, showing the true Horatio value.  I feel truly blessed to work for a company that values its employees and is consistently generous and understanding”. 

Mary, Client Service Manager

“At Horatio, I truly found a place that is aligned with my values. The training and open communication provided set me up for success from the start, and the work culture and community encourages me to grow holistically. Knowing that I’m valued as a hard worker and as a human being motivates me to continue working creatively and aiming higher, and what’s more, it makes me eager to help others thrive as well – my teams, the customers I interact with, and the clients.”

Valerie, CX Associate

“Horatio stands out from the crowd. It gives people with great skills a great workspace and opportunities to grow within your desired field. I’ve been here for less than three months, yet I already have a vision of Horatio being the best in its field. Every single Horatio employee should be grateful to have been given this opportunity.”


Meet the family

Horatio Discover why we are a winning workspace


Enjoy a vibrant start-up-like atmosphere in our spacious, contemporary office.

Open positions

Community Manager

Santo Domingo, Dominican Republic

Full time


Experienced Professional

Customer Experience Associate

Santo Domingo, Dominican Republic

Full time

Customer Support

Entry level

Team Lead

Santo Domingo, Dominican Republic

Full time

Customer Support

Experienced Professional

Operations Analyst

Santo Domingo, Dominican Republic

Full time


Experienced Professional

Client Service Manager

Santo Domingo, Dominican Republic

Full time

Customer Support